Shipping policy
Order processing times
Our orders are processed within 1-3 business days. During seasonal times such as Black Friday and Christmas, order processing can take up 5-7 business days. Retro Vintage Stock appreciates your patience while we prepare your order, and make sure it arrives to your designated address
Shipping Times
We ship from our warehouse located in China, and most of the products you see are fabricated from China. We currently ship around the globe, and plan to ship within the United States in 2023
- Orders shipping internationally or out of the United States will arrive within 3-8 business days
- Orders shipping within the United States or North American hemisphere will arrive within 7-11 business days
Shipping Costs
We offer Free Shipping. If it so happens that you are not satisfied with your item due to its size, or you have received the wrong item, we will accept an exchange and send you the desired product
Returns, exchanges, cancellations
Exchanges are offered for regular priced merchandise within 20 days of purchase from our warehouse location, or within 20 days that tracking indicates an order has been delivered. For all returns or exchanges
- Items must not be washed, worn or destroyed
- Original tags must be attached
- You must present a valid receipt
If you would like to cancel or alter your order, you are able to do so up to 4 hours after you receive your order confirmation. Please contact and reach us directly at retrovintagestock@gmail.com and we will get back to you as quick as possible. Our time zone is New York, Eastern Time Zone (UTC-05:00/GMT-4:00). If you so happen to be out of the United States or different time zone, expect to hear from us within 12-24 hours. Please return the items unused for a full refund.
We also provide real time tracking information on all of orders. You can simply track your package with "Tracking" featured in our tabs. If your order does not arrive by the estimated due date, please wait 48 hours before reaching us at retrovintagestock@gmail.com. We will do as much as we can to locate your package and extend your timeframe for an exchange.
Should your order arrive with defects, please take photos and send them to us at retrovintagestock@gmail.com. Afterwards, we send you a return label to the ship the items back to us, then we send you a new order with a brand new product ASAP
Should your order be identified as lost with the shipping carrier, we will ship a new order out immediately
DISCLAIMER
Many of our products are designed and fabricated from China. It is recommended that you go up a size as it is normally 2-3 size smaller than EU/US size. If you wear EU/US size Large, you can select our sizes between Large or XXXL to get the best fit. The following images found on each item will feature a size chart for further information.
Our mission statement is to provide the most unique pieces of clothes for the audience that has love for fashion and streetwear across the globe. So here on Retro Vintage Stock, we want to make sure you are satisfied with your purchase, as we as well have much love for fashion too, and understand how online purchases with clothes can be difficult. We want to hear you out if you have questions amongst yourself, so reach at us retrovintagestock@gmail.com